MBC Seeks Front Desk Staff

Minnesota Birth Center is seeking an Administrative and Front Desk Staff Person for our St. Paul location.

Role: Administrative and Front Desk Staff (20-40 hours per week)

Job Description
The administrative staff play a vital role in patient and provider experience and smooth day-to-day operation of the Minnesota Birth Center. This role is ideal for a person that is comfortable managing multiple tasks with varying levels of complexity all while warmly welcoming clients.

Detail oriented with excellent follow-through. Strong multitasking skills. Solution-oriented, adaptable, friendly, positive, patient, discreet, high-level of understanding and comfortability using technology. Ability to learn electronic health record system for scheduling and managing patient flow.

Clear written and verbal communication skills. Comfortable using a computer, Microsoft Office Suite. Administrative or customer service experience a plus. General understanding of health insurance, medical billing terminology and women’s health a plus.

General Duties

  • Serve as the first point of contact for prospective clients via phone and email
  • Accurately describe MBC’s model of care and policies
  • Provide basic education on MBC’s financial policy
  • Support CNMs and nurses to keep clinic days running smoothly
  • Competently navigate AthenaHealth, MBC’s electronic medical record and scheduling technology
  • Follow HIPAA guidelines
  • Check patients in for appointments
  • General administrative support
  • Process patient payments
  • Other tasks, as needed

Please apply by sending a résumé and cover letter to karen@theminnesotabirthcenter.com.

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